AI chatbots & agents · offshore delivery

AI Chatbot & Agent Development

Ship AI chatbots and agents that answer from your own data and hand off to people when they should.

UVXYZ builds custom GPT integrations for support, sales and internal teams at small and growing businesses abroad.

Headquartered in Hyderabad, India.

PROBLEM IDENTIFICATION

Common challenges

Slow responses cost deals

Enquiries that arrive after hours or at peak times wait too long for a reply.

Repetitive work

Skilled staff spend their day answering the same questions.

Generic bots frustrate users

Rule-based bots break as soon as a customer asks something slightly different.

TANGIBLE SCOPE

What we deliver

Everything is built and supported by our own in-house team.

Website chat assistant

An AI assistant on your website that answers questions and captures leads.

WhatsApp AI assistant

Conversational AI on the official WhatsApp Business Platform.

Knowledge-base answers

Retrieval over your documents, FAQs and product data, so answers stay grounded in your content.

Human handover

Escalation to your team with the full conversation history.

System integrations

Connect to your CRM, order system or booking tools to look up and update records.

Monitoring and improvement

Conversation reviews, guardrails and ongoing tuning.

EXECUTION METHODOLOGY

How we deliver

Step 01

Identify use cases

We pick the conversations and tasks where AI saves the most time or wins the most leads.

Step 02

Prepare knowledge

We gather and structure the documents and data the assistant should use.

Step 03

Build and test

Prompting, retrieval, integrations and guardrails, tested against real questions.

Step 04

Launch

Roll out on the chosen channels with handover rules and analytics.

Step 05

Tune

Review conversations and keep improving accuracy and coverage.

Core technologies used for this capability
Large language models (LLMs)Retrieval-augmented generationPythonNode.jsVector searchWhatsApp Business Platform

Ready to start?

Talk to our engineers about ai chatbot development. We reply within one business day.

Book a call
WORKING TOGETHER

Engagement models

Fixed price

A fixed scope, timeline and price, agreed in writing before work starts.

Dedicated team

Engineers who work only on your product, managed by us, billed monthly.

Time and materials

Pay for the hours used, for evolving scopes and ongoing work.

NDA & IP OWNERSHIP
  • Mutual NDA signed before discovery.
  • You own all code and IP on full payment.
TYPICAL PROJECT RANGE (USD / GBP)

Every project is different. Request a scoped estimate and we will send a written proposal in USD or GBP after a short discovery call.

Request a scoped estimate
SERVICE FAQS

FAQs

How do you work with teams in the US and UK?

We are based in Hyderabad and overlap US East mornings and UK business hours, so stand-ups, reviews and demos happen live in your working day. Day-to-day updates run on a shared board and a weekly written report.

Who owns the code and IP?

You do. All IP transfers to you on full payment, and we sign a mutual NDA before discovery starts.

How is a project priced?

After a short discovery call we send a scoped estimate with a fixed price, a dedicated-team rate or a time-and-materials plan, whichever fits the work.

Will the chatbot make things up?

We ground answers in your approved content, add guardrails, and configure the bot to hand over to a person when it is not confident.

Can the chatbot work on WhatsApp?

Yes. We deploy assistants on the official WhatsApp Business Platform as well as on your website.

Scope your AI assistant

Book a short call to walk through your goals, scope and timeline. We reply within one business day.

Book a call