Custom CRM · offshore delivery

Custom CRM Development for Remote Sales Teams

Replace per-seat CRM licences with a system shaped around your pipeline, stages and reports.

UVXYZ builds sales, service and operations CRMs for teams abroad, with the integrations and permissions your process needs, delivered by an offshore engineering team you can hold accountable.

Headquartered in Hyderabad, India.

PROBLEM IDENTIFICATION

Common challenges

Leads slip through the cracks

Enquiries arrive on many channels, and nobody is sure who followed up or when.

The CRM does not fit the process

Teams work around fields and stages that were designed for someone else's business.

Reports take too long

Managers export data every week to understand pipeline, conversion and team performance.

TANGIBLE SCOPE

What we deliver

Everything is built and supported by our own in-house team.

Lead and contact management

One record per customer with full history, source tracking and de-duplication.

Pipeline tailored to your stages

Custom stages, fields, approvals and ownership rules that match your sales process.

Automated follow-ups

Reminders, tasks and scheduled follow-ups so no lead is forgotten.

WhatsApp, email and form integration

Leads flow in automatically from your website, ad forms and messaging channels.

Analytics and reporting

Dashboards for pipeline value, conversion by source, team activity and forecasts.

Roles and permissions

Access controls for sales reps, managers and leadership, with an audit trail.

EXECUTION METHODOLOGY

How we deliver

Step 01

Map your sales process

We document how leads arrive, how they move, who owns them and what management needs to see.

Step 02

Design the CRM

Data model, pipeline stages, screens and automations, reviewed with your sales team.

Step 03

Build and integrate

Development in sprints, plus integrations with your website, ad platforms, messaging and accounting tools.

Step 04

Migrate and train

We import existing leads and customers and train your team before go-live.

Step 05

Improve with usage

Ongoing support and refinements based on how your team actually uses it.

Core technologies used for this capability
Next.jsReactNode.jsLaravelPostgreSQLMongoDBREST APIsWhatsApp Business Platform

Ready to start?

Talk to our engineers about crm development. We reply within one business day.

Book a call
WORKING TOGETHER

Engagement models

Fixed price

A fixed scope, timeline and price, agreed in writing before work starts.

Dedicated team

Engineers who work only on your product, managed by us, billed monthly.

Time and materials

Pay for the hours used, for evolving scopes and ongoing work.

NDA & IP OWNERSHIP
  • Mutual NDA signed before discovery.
  • You own all code and IP on full payment.
TYPICAL PROJECT RANGE (USD / GBP)

Every project is different. Request a scoped estimate and we will send a written proposal in USD or GBP after a short discovery call.

Request a scoped estimate
SERVICE FAQS

FAQs

How do you work with teams in the US and UK?

We are based in Hyderabad and overlap US East mornings and UK business hours, so stand-ups, reviews and demos happen live in your working day. Day-to-day updates run on a shared board and a weekly written report.

Who owns the code and IP?

You do. All IP transfers to you on full payment, and we sign a mutual NDA before discovery starts.

How is a project priced?

After a short discovery call we send a scoped estimate with a fixed price, a dedicated-team rate or a time-and-materials plan, whichever fits the work.

Why build a custom CRM instead of using an existing one?

A custom CRM fits your exact process, has no per-user licence fees, and can integrate deeply with your other systems. If an existing CRM fits you well, we will tell you that on the discovery call.

Can the CRM capture leads from Meta and Google ads?

Yes. Leads from website forms, ad lead forms and other channels can be pushed into the CRM automatically with their source recorded.

Scope your CRM

Book a short call to walk through your goals, scope and timeline. We reply within one business day.

Book a call